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B2B Case Study · Crafts & Services · DE

Local Trade: +300% More Enquiries via New Website & Local SEO

Client: Hamburg Family Business

Duration: 3 months

The Challenge

A local craft business (12 employees) in Hamburg had an outdated website that was unreadable on smartphones. New customers came almost exclusively via word of mouth, whilst digital competitors intercepted lucrative enquiries via Google.

Baseline Metrics

  • Mobile OptimisationNone
  • Google VisibilityNot on Page 1
  • Digital Enquiries1-2 per month

The MyQuests Solution

We developed a modern, fast, and mobile-optimised website and implemented a clear Local SEO strategy for Hamburg and the surrounding areas to position the business as a trusted local expert.

1

Mobile-Optimised Design

Development of a modern website with prominent calls to action (CTAs) such as 'Call us now', which immediately catch the eye.

2

Google Business Profile

Complete overhaul and ongoing management of the Google Business Profile, including customer reviews and photos of reference projects.

3

Local SEO

Search engine optimisation targeted specifically at regional search terms such as 'plumber Hamburg Schnelsen' or 'reliable repair Hamburg'.

Results & Metrics

Website Visitors
+466%
Before150/month
After850/month
Load Time
-84%
Before5.2s
After0.8s
Digital Enquiries
+650%
Before2/month
After15/month
"

We finally have a website we can be proud of, and the phone rings regularly with genuine customer enquiries from our immediate area. The collaboration was honest, straightforward, and at eye level.

Michael K.
Owner, Hamburg Family Business

Expert Insights

Why is a modern website so important for a local craft business?

Even if recommendations are important, over 80% of customers check the website before making contact. A fast, modernly designed website builds trust and proves professionalism. If a site doesn't load on a smartphone, the potential customer immediately switches to the competitor.

How does Local SEO work for small businesses?

Instead of competing nationwide for broad terms, we optimize specifically for your city or region. We make sure that your Google Business Profile is maintained and that your website answers precisely what local searchers need.

Would you like to improve your online presence?

We partner closely with businesses to take their websites and marketing to the next level. Let's start with a non-binding conversation.

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